{"product_id":"abrites-avdi-sps-support-plan-service-subscription-or-renewal-machine-sold-separately-51krnz","title":"ABRITES - AVDI - SPS - Support Plan Service Subscription or Renewal - ( machine sold separately )","description":"\u003cp\u003ePurchasing the SPS gives you 12 months of Support Plan Services and access to the ABRITES ticketing system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSupport Plan Service Subscription\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease enter AVDI Serial Number # in the below section when adding to your cart. This is required to complete the order processing.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe ABRITES Support Plan Service (SPS) is an annual subscription service which provides access to the ABRITES ticketing system. The Abrites Support Plan Service enables customers to receive support from the Abrites Support Team.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eThe Support Team analyze, detect, determine and provide possible solutions to issues that may occur while using the Abrites products.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe SPS works in a written form via the Abrites ticketing platform. Once the SPS is purchased, an account is created in the platform where all the problem solving takes place. If the customer is registered with an Abrites partner, the ticket submission is done exclusively by this partner and an individual account is NOT created.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eThe SPS subscription ensures the following:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to the Abrites Support ticketing system\u003c\/li\u003e\n\u003cli\u003ePrioritised fast response from 2 hours of opening a ticket (9 AM - 6 PM GMT+2)\u003c\/li\u003e\n\u003cli\u003eUnlimited quantity of cases\u003c\/li\u003e\n\u003cli\u003eUndivided attention from a Support Team member\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #ff2a00;\" data-mce-style=\"color: #ff2a00;\"\u003e\u003cstrong\u003eALL SALES OF ABRITES PRODUCTS HARDWARE AND SOFTWARE ARE FINAL!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Archive","offers":[{"title":"Default Title","offer_id":52448383664348,"sku":"ABRITES-SPS","price":67.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0849\/0047\/9196\/files\/9oz3jv9syyn7_887df317-0cf0-46f2-939a-4f24931b091b.jpg?v=1788731024","url":"https:\/\/uhshardwares.com\/products\/abrites-avdi-sps-support-plan-service-subscription-or-renewal-machine-sold-separately-51krnz","provider":"UHS-hardware","version":"1.0","type":"link"}